Upcoming Events

On October 27th, we’ll detail how SupportLogic’s technology helps you get the right cases to the right agents with minimal effort from managers. That results in dramatic reductions in case resolution time and dramatic increases in customer satisfaction.

Learn how SupportLogic makes it easier for managers to evaluate agents, onboard agents more quickly, and help their teams feel more valued and supported.

Join us to learn how leading organizations are using SupportLogic to reduce customer escalations, understand customer sentiment, grow revenue, retain and develop their teams, and more.

Join us on September 22nd  for a customer-only webinar where SupportLogic Product Experts demonstrate how to create rich, immersive dashboards and reports that track your organization’s KPIs.

We are ecstatic to welcome Judith Platz as SupportLogic’s new Chief Customer Officer. Join us on September 7 for an exclusive discussion with Judith about the current state of support.

In uncertain times, you want to be on your customers’ minds for the right reasons. That’s why proactive support is more important now than ever. Join us on August 30 as Martin Schneider outlines the factors driving the need to invest in the support experience.