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Smart Customer Service
Oct 21, 2022
4 Tips for Rethinking Agent Training
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Business Wire
Nov 03, 2022
CIBC Innovation Banking Announces Growth Capital Facility for SupportLogic

Platz discusses what she’s learned over two decades working with customer experience teams, including at Salesforce. In her view, the pandemic changed CX forever.

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Forbes
Oct 03, 2022
Support Is No Longer A Cost Center: Partnering Finance With Support

Platz discusses what she’s learned over two decades working with customer experience teams, including at Salesforce. In her view, the pandemic changed CX forever.

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SupportLogic
Jul 27, 2022
SupportLogic Names Judith Platz as Chief Customer Officer

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SupportLogic
Jun 29, 2022
SupportLogic Launches Agent Coaching and Evaluation (ACE) Application to Improve Support Staff Retention

The new AI platform features drive greater manager productivity, enhanced employee engagement, and increased CSAT.

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SupportLogic
May 18, 2022
SupportLogic Launches SX™ Platform and Applications to Transform Customer Support

Next-Gen AI Platform Enables Proactive Support Experience for B2B Enterprises

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SupportLogic
Apr 04, 2022
TBI Adds SupportLogic to Supplier Portfolio

The partnership brings customer support experience management to TBI’s partner community.

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SupportLogic
Mar 29, 2022
SupportLogic To Host The First Industry Conference Dedicated to Support Experience For Support and Customer Success Professionals

SX Live will include speakers from Meta, Microsoft, Salesforce, SAP, ServiceNow, Workday, Zendesk and more

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SupportLogic
Mar 28, 2022
CRN® Honors SupportLogic With 5-Star Rating in 2022 Partner Program Guide

CRN® Honors SupportLogic With 5-Star Rating in 2022 Partner Program Guide

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SupportLogic
Mar 08, 2022
SupportLogic Triples Revenue on Rising Customer Demand for Support Experience Solutions

Company Plans to Host SX Live, the First Industry Conference Focused on the Support Experience, April 5-7

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SupportLogic
Feb 23, 2022
CSS Corp and SupportLogic Announce Strategic Partnership to Deliver Proactive Customer Support Experience

Helping customers unlock the power of AI to personalize engagement

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SupportLogic
Jan 24, 2022
SupportLogic Launches New Global Partner Program

SupportLogic announces the launch of its new comprehensive global partner program, named Partner Experience Plus (PX+).

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