Newsroom

Mar 08, 2023
SupportLogic Doubles Revenue and Customers, Delivering Strong Proof of Value Amid Economic Uncertainty
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Feb 03, 2023
SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support
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Cheddar News
Dec 19, 2022
Cheddar News: How to Upskill Your Career

On this episode of ChedHER: Judith Platz, Chief Customer Officer at SupportLogic, breaks down ways to upskill in your career. https://cheddar.com/media/changing-the-conversation-on-menstrual-health-advice-for-a-career-pivot

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Featured On
Mar 08, 2023
SupportLogic Doubles Revenue and Customers, Delivering Strong Proof of Value Amid Economic Uncertainty

SupportLogic Doubles Revenue and Customers, Delivering Strong Proof of Value Amid Economic Uncertainty

Read More
SupportLogic
Jan 25, 2023
SupportLogic Acquires Emtropy Labs to Automate QA for Enterprise Customer Support

Combines SupportLogic’s Prediction and Workflow Engine with Emtropy’s Continuous Quality Monitoring to Enable Proactive Revenue Retention

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Forbes
Oct 03, 2022
Support Is No Longer A Cost Center: Partnering Finance With Support

Platz discusses what she’s learned over two decades working with customer experience teams, including at Salesforce. In her view, the pandemic changed CX forever.

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SupportLogic
Jul 27, 2022
SupportLogic Names Judith Platz as Chief Customer Officer

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SupportLogic
Jun 29, 2022
SupportLogic Launches Agent Coaching and Evaluation (ACE) Application to Improve Support Staff Retention

The new AI platform features drive greater manager productivity, enhanced employee engagement, and increased CSAT.

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SupportLogic
May 18, 2022
SupportLogic Launches SX™ Platform and Applications to Transform Customer Support

Next-Gen AI Platform Enables Proactive Support Experience for B2B Enterprises

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SupportLogic
Apr 04, 2022
TBI Adds SupportLogic to Supplier Portfolio

The partnership brings customer support experience management to TBI’s partner community.

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SupportLogic
Mar 29, 2022
SupportLogic To Host The First Industry Conference Dedicated to Support Experience For Support and Customer Success Professionals

SX Live will include speakers from Meta, Microsoft, Salesforce, SAP, ServiceNow, Workday, Zendesk and more

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SupportLogic
Mar 28, 2022
CRN® Honors SupportLogic With 5-Star Rating in 2022 Partner Program Guide

CRN® Honors SupportLogic With 5-Star Rating in 2022 Partner Program Guide

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