Careers

Are you excited by the challenge of transforming the Support space using modern technologies to make jobs, lives, and teams happier and more efficient? Please let us know which of our roles excites you and we can explore opportunities to work together!

Why join SupportLogic?

We Put You First: We truly care about our people – from our benefits plans and programs to unlimited PTO policies.

Remote First: We’re collaborative and transparent. We live on Slack and embrace the culture of freedom and balance.

We Put You First: We truly care about our people – from 100% paid healthcare to unlimited PTO policies.

Create a Category: We’re the pioneers of Support Experience, paving the way for a new world of customer care.

Growth and opportunity: We roll up our sleeves to get things done. Want to learn something new?
Go for it.

Our Values

Authenticity is at the core of who we are, and we authentically live and breathe our values every day in our interactions with each other, with our customers, and with how we build products to best service our customers’ needs.

Foundation of Trust

We operate with the best intent and assume the same from others.
We communicate transparently in all situations.

People-First Innovation

We exist to make people’s careers and lives better. We put our users into the heart of our products. We celebrate the uniquenesses in the diversity of our people.

Insight Drives Decisions

We develop our products, people, and relationships based on data. We believe unbiased data drives informed decision making.

Conscientious (of the world around us and our impact on it)

We know our products have the power to change lives, and we take that seriously. We believe that our customers, our people, and our planet are invaluable resources.
We’re guided by north star goals.
We dream big!

Driven by a diverse and inclusive team

Support teams are diverse, therefore our team’s reflection of our users helps us to properly understand and build the products our customers need. We welcome new people with humor, information, and understanding, and our dedication to inclusivity means that we hire people who make us a better place to be for everyone.

Benefits

We care about our people, and cover premiums for medical, life, and disability insurance. We are making long-term investments in our people and their families, and we want health and prosperity to be a long-term benefit of being a part of SupportLogic.

Healthcare

Premium health coverage to support you and your family. For U.S.-based employees, this includes medical, dental, and vision covered at 90% for employees and 75% for dependents. Across our global offices, we offer carefully customized benefits designed to support local needs.

Retirement Benefits

Plan for your future with retirement savings options that help you grow your money while taking advantage of applicable tax benefits.

Employee Assistance Program

A free, independent, and confidential resource that provides support for both personal and professional challenges– including counseling, access to additional resources, and guidance when you need it most.

Unlimited PTO

We trust our team to manage their time responsibly, so you can take the time you need to rest, recharge, and handle life—no fixed accrual limits or caps.

Our Executive Team

Krishna Raj Raja

Founder & CEO

Meet Our Team