Customer Testimonials

Dilip Kumar, Chief Digital Officer at NTT Data, explains the strategic benefit behind partnering with SupportLogic for their customer support operations.

Jenna Koontz, VP of Global Support at Certinia, shares how AI-driven predictive support became a boardroom priority, driving retention and operational efficiency.

Kenneth Law, Director of Digital Support at 8x8, shares how SupportLogic transformed their escalation management.

Deepak Chawla, Senior VP of Product Support at UiPath, shares how SupportLogic is transforming customer support operations.

Rachel Letchumanan, Program Director for CX Strategy and Operations at Demandbase, shares how SupportLogic empowers her team to improve escalation prediction and customer sentiment management.

Arnoud Schouw, VP of Customer Support at Baiduar, explains how SupportLogic revolutionized their support operations.

Jerry Stalick, Senior Vice President at Delinea, explains how his team witnessed significant improvements in its support operations.