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Proactive Support is Simply Smart CX

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SupportLogic is Now on the Zendesk Marketplace

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The 10 Best Zendesk Integrations of 2022

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AI powered customer service
6 Common Misconceptions on AI-Powered Customer Service Debunked

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Shot of colleagues having a brainstorming session with sticky notes at work
AI in Customer Support: The Mindset Shift You Need for Success

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Two coworkers having a discussion in the office
Improving agent coaching and retention with AI and ML: Introducing SupportLogic ACE

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Five Things We Learned About Support Experience from the First SX Live Conference

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customer sentiment analysis - happy agents
What is Customer Sentiment Analysis and 7 Ways It Improves the Customer Experience

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Outside Looking In
SX Live from a non-support perspective

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