Ground every assistant. Ship every agent.

# Direct REST call — no MCP client needed

curl -X POST https://api.supportlogic.com/v1/accounts/health \
  -H "Authorization: Bearer $SL_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "account": "acme-corp",
    "window": "last_30d",
    "include": ["signals", "escalations", "recommendations"]
  }'

# Python SDK

from supportlogic import SupportLogic

sl = SupportLogic(api_key=os.environ["SL_API_KEY"])

# Subscribe to escalation signals
for alert in sl.alerts.subscribe(
    signal_types=["escalation_predicted", "churn_risk"],
    min_score=75
):
    notify_slack(alert.account, alert.recommended_action)

-- Query SupportLogic signals directly from Snowflake

SELECT
    account_name,
    health_score,
    escalation_probability,
    top_signal,
    last_updated
FROM supportlogic.account_signals
WHERE health_score < 50
  AND escalation_probability > 0.7
ORDER BY last_updated DESC;