Leadership & Investors

SupportLogic is reinventing the support space and building a new category around ‘Support Experience’. Our leadership team and investors have built iconic companies that have transformed industries. We’re excited about the opportunity and the journey ahead.

“The ticketing platforms we have today are solely focused on metadata. The most useful content inside support tickets is not being harnessed. We started SupportLogic to put this unstructured data front and center and extract signals to not only understand customer sentiment, but also find product requests, cross-sell and upsell opportunities, and churn risk.”