Leadership & Investors

SupportLogic is reinventing the support space and building a new category around ‘Support Experience’. Our leadership team and investors have built iconic companies that have transformed industries. We’re excited about the opportunity and the journey ahead.

Leadership

Investors

Krishna Raj Raja

Founder & CEO

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Judith Platz

Chief Customer Officer

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Peter Sparks

VP of Engineering

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John Kelly

Chief Revenue Officer

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Joe Andrews

Chief Marketing Officer

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Omid Razavi

Chief Advocacy Officer

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Preetham Gopalaswamy

VP of Product Management

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Liz Bronson

VP of People

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Nick Tarnoff

VP of Finance

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Sumir Chadha

Co-Founder and Managing Director –
WestBridge Capital

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Tim Guleri

Managing Director –
Sierra Ventures

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Trevor Oelschig

Managing Director –
General Catalyst Partners

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Dr. Steve Herrod

Managing Director –
General Catalyst Partners

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Ken Elefant

Managing Director –
Sorenson Ventures

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“Ticketing platforms we have today are solely focused on metadata and the most useful content inside support tickets is not being harnessed. We started SupportLogic to put this unstructured data front and center and extract signals to not just understand customer sentiment, but also product requests, cross-sell and upsell opportunities, and churn risk.”

Krishna Raj Raja

Founder & CEO