Get context and troubleshoot quickly using Generative AI.

Streamline casework with auto-generated case summaries and call transcriptions.

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Generative AI summarizes every case

Jump into problem solving and avoid having to read an entire case with an auto-generated summary.

Take the next best action right away

Recommended actions gets you responding to the customer quickly and with the appropriate step.

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Agent SX is built to help your agents solve complex support issues quickly and spend their time on customer relationships.