Auto QA 100% of your customer interactions.

Stop collecting performance insights from only a fraction of case volume and start analyzing every chat, email, and voice conversation for quality.

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Automatically audit every customer interaction

Use custom evaluation rubrics and customized AI models to QA 100% your support data.

Scale operations with zero additional QA cost

Streamline and expand your QA roadmap while keeping resources flat.

“When a frustration signal comes in, we act to ensure that the case doesn’t escalate. We loop in the right people and change the course of the entire experience. These leading indicators have helped us change the experience for our customers.”

Sudheendra Rao

Director of Technical Support, Automation Anywhere

Elevate Your Support Experience

Reduce escalations and cut through backlog to increase customer retention and revenue