Webinars
Achieving Optimal Customer and Employee Retention with Quality Monitoring (QM)
Watch On-Demand
Trusted by leading technology companies
Automatically audit every customer interaction
Use custom evaluation rubrics and customized AI models to QA 100% your support data.
Scale operations with zero additional QA cost
Streamline and expand your QA roadmap while keeping resources flat.
Why quality monitoring teams love SupportLogic
“[SupportLogic] provides actionable agent coaching insights by automating quality assurance reviews from our complex stream of customer interactions in 21 languages and 65 countries.”
Bharati Amarnani
Sr Director Customer and Technical Support, Coda Payments
Coda Payments auto QAs over 30,000 cases monthly.
30000
+
cases Evaluated Per month
21
Languages Supported
65
+
Countries Supported
Explore resources from our thought leaders on quality monitoring
Elevate Your Support Experience
Reduce escalations and cut through backlog to increase customer retention and revenue