Auto QA 100% of your customer interactions.

Stop collecting performance insights from only a fraction of case volume and start analyzing every chat, email, and voice conversation for quality.

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World-class brands use SupportLogic

Read our customer stories

Automatically audit every customer interaction

Use custom evaluation rubrics and customized AI models to QA 100% your support data.

Scale operations with zero additional QA cost

Streamline and expand your QA roadmap while keeping resources flat.

Why quality monitoring teams love SupportLogic

“[SupportLogic] provides actionable agent coaching insights by automating quality assurance reviews from our complex stream of customer interactions in 21 languages and 65 countries.”

Bharati Amarnani

Sr Director Customer and Technical Support, Coda Payments

Coda Payments auto QAs over 30,000 cases monthly.

30000

+

cases Evaluated Per month

21

Languages Supported

65

+

Countries Supported

Elevate Your Support Experience

Reduce escalations and cut through backlog to increase customer retention and revenue