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Reduce escalations, cut through backlog, and skill up agents to increase customer retention and revenue
Product-led growth companies see higher paid conversions with proactive support
Support interactions signal upsell and cross-sell opportunities
Improved CSAT and agent performance increase retention and margins
SupportLogic is easy to deploy and starts providing significant return on investment in weeks
As a cloud solution, SupportLogic seamlessly integrates with the systems of record you already use
A best-in-class and scalable prediction engine without building your own data science team
%
Reduction in EscalationsLearn How
Reduction inmean time to resolutionLearn How
Reduction in Customer churnLearn How
INCREASE In First-Day ResolutionsLearn How
Increase inPredicted EscalationsLearn How
In 2023, leverage AI for customer support to stay competitive and provide great customer experiences without major cash or human capital expenditure.
While “build” and “buy” both have pros and cons, choosing a pre-built platform will result in a better agent experience and customer experience. In a tough economy where every piece of revenue is more valuable, you can’t waste resources developing tools when trusted and secure options are available out of the box.
Reduce Customer Escalations by 40%
Experience SupportLogic atyour own pace
Get a live demo from a SupportLogic expert