Try out escalation prediction, support analytics, and more:
Find issues before they become fire drills and solve cases faster
Use our escalation prediction workflow to put out the smoke before the fire
Save your customer success team hours of prep work and prevent at-risk accounts from churning
Take advantage of the product insights hiding in your ticketing system within minutes
Try it with your own data
Log in using your Salesforce credentials to see sentiment signals and insights pulled from your own data.
Tour auto QA, case routing, and more:
Take advantage of smart filtering to solve cases faster and reduce your backlog
Use your messaging applications to loop in anyone within your organization
Elevate your support with real-time insights and automated QA, CSAT, and CES predictions
Solve cases faster and reduce agent burnout with intelligent stack ranking for your team
Try it with sample data
Tour SupportLogic SX and interact with sample data.
Elevate Your Support Experience
Reduce Customer Escalations by 40%