Supercharge your Agents with 100% Auto QA

Elevate your support with real-time insights and automated QA, CSAT, and CES predictions

See How

Automatically Audit Every Customer Interaction

Drive consistent and objective coaching in real time

Take advantage of AI-suggested case highlights and voice/speech analytics

Use custom evaluation rubrics and customized AI models to QA 100% your data

Consolidate your QA team while keeping costs flat

Technology Unicorns Love SupportLogic

“[SupportLogic] provides actionable agent coaching insights by automating quality assurance reviews from our complex stream of customer interactions in 21 languages and 65 countries.”

Bharati Amarnani

Sr Director Customer and Technical Support

Coda Payments auto QAs over 30,000 cases monthly

30000

+

Cases per month

21

languages supported

65

countries supported

“[SupportLogic] has helped us reduce the time managers spend selecting cases to review, and sets us up for a more streamlined overall case and agent evaluation process.”

Chris Todd

SVP Support and Customer Success

Snowflake reduced their review time and streamlined case evaluations

+

1000

+

Cases evaluated per month

100

+

agents coached per month