Improving the Support Experience with Intelligent Case Swarming
Join us on June 9 for this webinar with TSIA, Mulesoft, and FT Works.
Don’t Just React to Escalations, Predict and Prevent Them
According to industry research, escalated cases cost up to TEN TIMES than a typical case. Even when escalation rates are low – the costs add up.
The solution? Cutting-edge AI/ML technology that predicts customer escalations in advance. But not all AI is created equal. So if you want to apply AI to the support experience, you need an AI tool built for support.
That’s where SupportLogic comes in.
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