Upcoming Events

Oct 07 – 09, 2024
Support Experience Conference

The customer support and success landscape is rapidly changing with AI. Join us this October at the Support Experience Conference to connect with peers and learn from the best in the industry.

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Webinar
Sep 19, 2024
Virtual
Product Roadmap & Vision Sessions

SupportLogic invites you to an exclusive Product Roadmap/Vision Session. Thursday, February 15th at 10:00 AM PT / 1:00 PM ET Step into the future of innovation as our product experts guide you through a comprehensive review of recent advancements and the roadmap for Q2 2024.

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Past Events On Demand

Webinar
Aug 15, 2024
Virtual
Harnessing Precision: The Future of Answer Engines with Precision RAG

Precision RAG quickly delivers accurate answers. So what is precision RAG? Learn how this innovative technology reduces support cases, minimizes escalations, and accelerates case resolutions.

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Webinar
Aug 01, 2024
Virtual
The Knowledge Gap: How to Deliver Fast, Accurate Answers to Customer Support Problems

Customer support leaders are investing in AI-powered solutions that provide precise answers instead of just search results.
In this webinar, explore the importance of delivering accurate knowledge to resolve support requests and its potential impact on end-customers.

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Jun 03 – Jul 03, 2024
Shoot for the Stars

It’s time to increase positive sentiments! Join the 30-day challenge to boost customer delight and win big!

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May 09, 2024
Real-world Generative AI Solutions for Complex Support

Just 5% of customers prefer self-service options for complex or nuanced problems. To be efficient, today’s support teams need purpose-built generative AI solutions. Join us to see generative AI solutions built for you.

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SX LIVE, SX Live City Tour
Apr 30, 2024
In-person
SX Live City Tour: Austin

Join us on April 30th in Austin to hang out and learn from experienced leaders across customer support, customer success, and AI.

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SX LIVE, SX Live City Tour
Apr 23, 2024
In-person
SX Live City Tour: Seattle

Join us on April 23rd at the Microsoft campus in Redmond, WA to hang out and learn from experienced leaders across customer support, customer success, and AI.

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