Your CRM or case ticketing system is critical for your support operations. Learn how to get the most out of it.

Visit the SupportLogic booth virtually or in person (Booth #815) and get your free, personalized support maturity assessment.

According to industry research, escalated cases cost up to TEN TIMES than a typical case. Even when escalation rates are low – the costs add up.

The solution? Cutting-edge AI/ML technology that predicts customer escalations in advance. But not all AI is created equal. So if you want to apply AI to the support experience, you need an AI tool built for support.

That’s where SupportLogic comes in.

On Demand now available! Learn the future of support experience from industry leaders and visionaries

Don’t wait for customer issues to find you.

We sit down with Wayne McCulloch, WalkMe’s first Chief Customer Officer, as he shares how he navigated a new company and defined his role within the organization.