Upcoming Events

Past Events On Demand

Enjoy masterfully crafted cocktails and live entertainment in a welcoming and refined atmosphere.
Lift Bar VIP Bash

Come enjoy tasty bites and our custom signature drinks, like the Sentimint, while networking with your peers. You’ll have the chance to share your own experiences and meet other like-minded leaders who are passionate about transforming the support experience.

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Customer Contact Week 2023

Say hi to the SupportLogic team, including Judith Platz, at booth 513.

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Increase Efficiency and Improve Customer Outcomes

Imagine notifying anyone in your organization the moment a specific event or change occurs in a support case. Without technology, you would need dozens of agents dedicated to combing through case updates, subjectively flagging relevant ones, then manually assigning cases and updating key stakeholders. With Alerts, that is all automated.

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SX Live City Tour: San Jose

Join us on September 14 in San Jose for an evening of learning, sharing, and networking with fellow customer support leaders and enthusiasts.

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Customer Sentiment Analysis: Go Beyond Customer Surveys, Unlock the True Voice of the Customer

In this live session, Anne Barry and Ryan Radcliff will discuss the benefits of sentiment detection, how and what sentiment can be detected, and demo how this can transform daily support operations as well as customer support planning.

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SX Live City Tour: Boston

August 22 in Boston was an evening of learning, sharing, and networking with fellow customer support leaders and enthusiasts.

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