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SupportLogic users are invited to join in these interactive sessions designed to help teams utilize SupportLogic to its fullest extent.
Join us on March 28 in Seattle, WA for an evening of learning, sharing, and networking with fellow customer support leaders and enthusiasts.
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Join us on March 30 in Austin, TX for an evening of learning, sharing, and networking with fellow customer support leaders and enthusiasts.
Join us on August 22 in Boston for an evening of learning, sharing, and networking with fellow customer support leaders and enthusiasts.
In uncertain times, you want to be on your customers’ minds for the right reasons. That’s why proactive support is more important now than ever. Join us on August 30 as Martin Schneider outlines the factors driving the need to invest in the support experience.
Learn, share, and network in Austin with leaders and enthusiasts who are passionate about transforming the support experience.
Join us on August 9 for this webinar with TSIA and Coveo where we will review the benefits of case swarming and how to implement it.
Relevant, timely coaching to your team is critical to your team’s growth, development, and retention. Now with ACE, you can provide it to them.
Simon Bamberger, Nicholas Clark, and Ryan Maund of the Boston Consulting Group discuss Bionic Customer Support: The Seamless Interaction Between Humans and AI. In the panel discussion on Leveraging AI in Customer Service and Support, senior leaders discuss their strategies for leveraging tech to enhance the support experience.
Your CRM or case ticketing system is critical for your support operations. Learn how to get the most out of it.
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