Join us in Bangalore on March 28th, 2025 for a day of learning, networking, and AI-driven insights that will redefine how you deliver customer support.
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We sit down with Wayne McCulloch, WalkMe’s first Chief Customer Officer, as he shares how he navigated a new company and defined his role within the organization.
AI/ML is good for more than gaining insights on your customers. It can also be a valuable tool to increase employee engagement and retention.
In this 45-minute session, TSIA’s Distinguished Researcher John Ragsdale and Snowflake’s VP of Global Support Angus Klein discuss the potential for disruption, and how to leverage the next generation of quality monitoring tools and practices.
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