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Turn Support Signals Into a Force for Customer Renewal and Expansion

Customer support leaders are investing in AI-powered solutions that provide precise answers instead of just search results.
In this webinar, explore the importance of delivering accurate knowledge to resolve support requests and its potential impact on end-customers.

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Support Experience Conference

Relive the experience: Every session from this year’s Support Experience Conference is now on demand. Learn from the best in the industry and stream the latest in AI for B2B support.

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The Knowledge Gap: How to Deliver Fast, Accurate Answers to Customer Support Problems

Customer support leaders are investing in AI-powered solutions that provide precise answers instead of just search results.
In this webinar, explore the importance of delivering accurate knowledge to resolve support requests and its potential impact on end-customers.

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Real-world Generative AI Solutions for Complex Support

Just 5% of customers prefer self-service options for complex or nuanced problems. To be efficient, today’s support teams need purpose-built generative AI solutions. Join us to see generative AI solutions built for you.

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Build vs Buy: Improving Customer Support Quality With AI Sentiment Analysis

See why Informatica chose SupportLogic’s AI-powered sentiment analysis to help transform their support operations and deliver a best-in-class experience across the entire customer journey. 

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Brace for Economic Impact: The ROI of Support Experience Management

Customer retention and expansion are becoming increasingly challenging. Now more than ever, businesses are recognizing the importance of Customer Experience (CX) in maintaining profitability and sustainability. Leveraging Artificial Intelligence (AI) has emerged as a key strategy to not only meet revenue expectations but also enhance operational efficiency.

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