SupportLogic Office Hours

This Month

Executive Fireside Chat: Navigating Proactive Support Strategies to Reduce Negative Sentiments

Join us on Thursday, April 18th at 10:00 AM PT / 1:00P PM ET to learn proactive strategies for enhancing Support Experience and minimizing negative sentiments using SupportLogic’s NLP and ML capabilities.

Hear from top performers as they share actionable insights, challenges faced, and plans for sustaining customer satisfaction.


Monthly Focus

In each session you can expect the following:

  • A deep dive into a specific capability or workflow led by product experts
  • Open forum Q&A where you will have the ability to submit questions during and prior to the session.

Here are a few Office Hours you should watch:

24.03 WW CWEB - SupportLogic Office Hours March 2024 (#57)

Register Now

Sign up for Office Hours and submit your questions before the live session.

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Let us know you if you want to be automatically registered for future Office Hours sessions.

Meet the Team

Max Greene
Sr. Customer Success Manager

Kathleen Garcia
Sr. Customer Success Manager

Tram Nguyen
Sr. Customer Success Manager

Lynne Koloski
Sr. Manager, Customer Success and Experience

Bri Padilla
Senior Customer Success Manager

Judith Platz
Chief Customer Officer

SX focused companies use SupportLogic

About SupportLogic SX

The Continuous Support Experience Platform

  • Seamlessly integrate with your existing ticketing system
  • Read every ticket and automatically extract signals using AI/NLP
  • Maintain context across conversational and ticket boundaries
  • Predict outcome and provide proactive recommendations with intelligent workflows
Learn More