Upcoming Events

May 09, 2024
Real-world Generative AI Solutions for Complex Support

Just 5% of customers prefer self-service options for complex or nuanced problems. To be efficient, today’s support teams need purpose-built generative AI solutions. Join us to see generative AI solutions built for you.

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Webinar
May 16, 2024
Virtual
Product Roadmap & Vision Sessions

SupportLogic invites you to an exclusive Product Roadmap/Vision Session with Chief Product Officer Karan Sood and Chief Customer Officer Judith Platz. Thursday, February 15th at 10:00 AM PT / 1:00 PM ET During this session, Karan will review recent innovations and present product releases planned for Q1 and what's on the horizon for Q2.

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Past Events On Demand

SX Live Meetup
Sep 13, 2022
In-person
SX Live RTP Meetup

Learn, share, and network in Raleigh-Durham with leaders and enthusiasts who are passionate about transforming the support experience.

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Webinar
Sep 07, 2022
Virtual
Exclusive CCO Discussion with Judith Platz

We are ecstatic to welcome Judith Platz as SupportLogic’s new Chief Customer Officer. Join us on September 7 for an exclusive discussion with Judith about the current state of support.

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Webinar
Aug 30, 2022
Virtual
Why Proactive Support Is More Important Than Ever

In uncertain times, you want to be on your customers’ minds for the right reasons. That’s why proactive support is more important now than ever. Join us on August 30 as Martin Schneider outlines the factors driving the need to invest in the support experience.

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SX Live Meetup
Aug 24, 2022
In-person
SX Live Austin Meetup

Learn, share, and network in Austin with leaders and enthusiasts who are passionate about transforming the support experience.

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Join us on June 9 for this webinar with TSIA, Mulesoft, and FT Works.
Webinar
Aug 09, 2022
Virtual
Overcoming Challenges to Single-Tier Support with Intelligent Case Swarming

Join us on August 9 for this webinar with TSIA and Coveo where we will review the benefits of case swarming and how to implement it.

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SX Live Meetup
Jun 09, 2022
In-person
SX Live Bay Area Meetup

Simon Bamberger, Nicholas Clark, and Ryan Maund of the Boston Consulting Group discuss Bionic Customer Support: The Seamless Interaction Between Humans and AI.
In the panel discussion on Leveraging AI in Customer Service and Support, senior leaders discuss their strategies for leveraging tech to enhance the support experience.

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