Increase Efficiency and Improve Customer Outcomes
Imagine notifying anyone in your organization the moment a specific event or change occurs in a support case. Without technology, you would need dozens of agents dedicated to combing through case updates, subjectively flagging relevant ones, then manually assigning cases and updating key stakeholders. With Alerts, that is all automated.
SX Live City Tour: Raleigh
Join us on November 14 in Raleigh-Durham for an evening of learning, sharing, and networking with fellow customer support leaders and enthusiasts.
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