Customer support leaders are investing in AI-powered solutions that provide precise answers instead of just search results. In this webinar, explore the importance of delivering accurate knowledge to resolve support requests and its potential impact on end-customers.
On Demand now available! Learn the future of support experience from industry leaders and visionaries
Don’t wait for customer issues to find you.
We sit down with Wayne McCulloch, WalkMe’s first Chief Customer Officer, as he shares how he navigated a new company and defined his role within the organization.
AI/ML is good for more than gaining insights on your customers. It can also be a valuable tool to increase employee engagement and retention.
In this 45-minute session, TSIA’s Distinguished Researcher John Ragsdale and Snowflake’s VP of Global Support Angus Klein discuss the potential for disruption, and how to leverage the next generation of quality monitoring tools and practices.
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