An Open Discussion with Judith Platz

Full Webinar

Highlights

Live and Unscripted

We welcomed the newest member of our executive team to SupportLogic!

On September 7 Judith had an open discussion with John Kelly about the current state of support and why she feels now is the best time for support organizations to be thinking about investing in intelligent solutions like SupportLogic.

This was an interactive session with a large portion of time dedicated to Q&A where Judith answered the audience’s questions directly.

In addition to the extensive Q&A, Judith also:

  • Outlined the driving forces behind the need for support transformation
  • Shared tips and tricks for making that transition as smooth as possible

Speakers

Judith Platz - Chief Customer Officer at SupportLogic

Judith Platz
Chief Customer Officer, SupportLogic

John Kelly
Chief Revenue Officer, SupportLogic

You might also be interested in

How to minimize ticket escalations using Artificial Intelligence
Use SupporLogic’s AI-based technology to minimize ticket escalations and manage them at scale.
Jul 08, 2022
B2B Support Escalations: Definition + How to Minimize Them With AI
user-avatar
Martin Schneider

Chief Evangelist & Head of Solutions Marketing, SupportLogic

Read More
May 05, 2021
Should You Build Or Buy AI?
user-avatar
Support Whisperer
Watch On-Demand
May 6, 2022
Five Things We Learned About Support Experience from the First SX Live Conference
user-avatar
Joe Andrews

Chief Marketing Officer, SupportLogic

Read More

Elevate Your Support Experience

Reduce escalations and cut through backlog to increase customer retention and revenue

Take a tour

Experience SupportLogic at
your own pace

Take a tour

Let’s talk

Get a live demo from a SupportLogic expert

Book a demo