Upcoming Events

May 09, 2024
Real-world Generative AI Solutions for Complex Support

Just 5% of customers prefer self-service options for complex or nuanced problems. To be efficient, today’s support teams need purpose-built generative AI solutions. Join us to see generative AI solutions built for you.

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Webinar
May 16, 2024
Virtual
Product Roadmap & Vision Sessions

SupportLogic invites you to an exclusive Product Roadmap/Vision Session with Chief Product Officer Karan Sood and Chief Customer Officer Judith Platz. Thursday, February 15th at 10:00 AM PT / 1:00 PM ET During this session, Karan will review recent innovations and present product releases planned for Q1 and what's on the horizon for Q2.

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Past Events On Demand

Webinar
May 25, 2022
Virtual
Support Experience: A Force Multiplier for Your Case Management System

Your CRM or case ticketing system is critical for your support operations. Learn how to get the most out of it.

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Conferences
May 16 – 18, 2022
Virtual, In-person
Join us in Orlando!

Visit the SupportLogic booth virtually or in person (Booth #815) and get your free, personalized support maturity assessment.

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Webinar
May 04, 2022
Virtual
Don’t Just React to Escalations, Predict and Prevent Them

According to industry research, escalated cases cost up to TEN TIMES than a typical case. Even when escalation rates are low – the costs add up.

The solution? Cutting-edge AI/ML technology that predicts customer escalations in advance. But not all AI is created equal. So if you want to apply AI to the support experience, you need an AI tool built for support.

That’s where SupportLogic comes in.

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SX LIVE
Apr 06 – 08, 2022
Virtual
The First Industry Conference Dedicated To The Support Experience

On Demand now available! Learn the future of support experience from industry leaders and visionaries

Watch On Demand
Webinar
Mar 24, 2022
Virtual
From Signals to Action: Driving Proactive Support with SX Predict

Don’t wait for customer issues to find you.

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Webinar
Mar 18, 2022
Virtual
CCO Perspectives: The CCO’s First 90 Days

We sit down with Wayne McCulloch, WalkMe’s first Chief Customer Officer, as he shares how he navigated a new company and defined his role within the organization.

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