Apr 11, 2022
What is Customer Sentiment Analysis and Ways It Improves the Customer Experience
Chief Marketing Officer, SupportLogic
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Deepak Chawla, Senior VP of Product Support at UiPath, shares how SupportLogic is transforming customer support operations. By leveraging AI-driven sentiment analysis and case routing solutions, UiPath is proactively addressing customer escalations, optimizing case assignments, and delivering exceptional experiences. Deepak highlights SupportLogic’s ability to combine technology with customer needs, creating integrated solutions that enhance efficiency and support outcomes.
