Why Proactive Support Is More Important Than Ever
Customer SupportSupport Experienceproactive supportpredictive analytics…
Watch On-Demand
According to BCG, one-third of executives have already increased AI investments in response to the emergence of GenAI.
Even with that investment, user skill gaps and organizational data complexity slow GenAI adoption and value realization.
Join us to see how complex enterprises are approaching GenAI to quickly realize value.
To be efficient, today’s support teams need generative AI solutions built to help them solve complex problems. They also need enterprise-grade solutions that plug into their existing tech stacks, which are available today.
We’ll discuss the top challenges and questions on the minds of organizations considering AI:
- What is the maturity state of LLMs today?
- How to choose between Public vs. Private LLMs
- What are the GenAI use cases enabled by SupportLogic currently?
- Why deploy today when the technology is continuously improving?
Speakers
Karan Sood
Chief Product Officer,
SupportLogic
Joe Andrews
Chief Marketing Officer,
SupportLogic
You might also be interested in
SX focused companies use SupportLogic
About SupportLogic SX
The Continuous Support Experience Platform
- Seamlessly integrate with your existing ticketing system
- Read every ticket and automatically extract signals using AI/NLP
- Maintain context across conversational and ticket boundaries
- Predict outcome and provide proactive recommendations with intelligent workflows