Machine Learning and NLP, Purpose-Built to Transform Support

Most artificial intelligence (AI) platforms hide their technology within a black box of proprietary claims.

This paper does the opposite: revealing in detail how SupportLogic works so you can make a more informed decision.

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Customer Spotlight: Nutanix

Watch this exclusive 1-hour virtual chat where Nutanix shares their ability to measure 100% of customer signals and provide workflows for escalation prediction and proactive case management. By leveraging the Support Logic SX Platform, Nutanix saw a 40% reduction in escalations and backlog.

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