Customer Spotlight: Nutanix

How Nutanix Reduced Customer Escalations by 40%

Watch this exclusive 1-hour virtual chat where Nutanix shares their ability to measure 100% of customer signals and provide workflows for escalation prediction and proactive case management. By leveraging the Support Logic SX Platform, Nutanix saw a 40% reduction in escalations and backlog.

Elevate Your Support Experience

Reduce escalations and cut through backlog to increase customer retention and revenue