Apr 11, 2022
What is Customer Sentiment Analysis and Ways It Improves the Customer Experience
Chief Marketing Officer, SupportLogic
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Support is a team sport. Whether you’re using a traditional tiered model or have adopted intelligent swarming, your support engineers are collaborating to resolve customer’s issues. Learn how to foster collaboration through better processes, more integrated tools, and new collaborative methodologies.
Elevate Your Support Experience
Reduce escalations and cut through backlog to increase customer retention and revenue