Upcoming Events

Are reducing escalations and increasing your team’s efficiency top priorities for your organization? Of course they are! Join us on February 28th to learn a quick, efficient method for reducing costly escalations and increasing your team’s productivity.

Valoir’s analysis of SupportLogic customers found that they were consistently able to reduce the volume and cost of escalations, accelerate time to resolution, retain and increase revenue, and improve customer and agent experiences.

Join us for an exclusive customer-only offering, where SupportLogic Senior Customer Success Manager will discuss the Success Plan for achieving significant results of reducing escalation rates by 20-50%.

On October 27th, we’ll detail how SupportLogic’s technology helps you get the right cases to the right agents with minimal effort from managers. That results in dramatic reductions in case resolution time and dramatic increases in customer satisfaction.

Learn how SupportLogic makes it easier for managers to evaluate agents, onboard agents more quickly, and help their teams feel more valued and supported.

Join us to learn how leading organizations are using SupportLogic to reduce customer escalations, understand customer sentiment, grow revenue, retain and develop their teams, and more.