20 Minutes / Twice a Day: Your RX for Escalation Reduction

Full Recording


Morning and Evening

Are reducing escalations and increasing your team’s efficiency top priorities for your organization? Of course they are! Learn a quick, efficient method for reducing costly escalations and increasing your team’s productivity.

Benefits of reduced escalations include:

  • Reduced operating costs
  • Happier customers
  • A more efficient (and happier) team

Plus it leaves executives free to focus on the business and not get pulled into customer issues. In this webinar replay, SupportLogic’s Max Greene and Ryan Radcliff share a successful, repeatable method for preventing escalations.


Max Greene
Sr. Customer Success Manager, SupportLogic

Ryan Radcliff
Product Marketing Manager, SupportLogic