Reduce escalations by 56%. Resolve support cases 53% faster.
Just like Coveo.



Decrease in Mean time to Resolution (MTTR)



Increase In first day Resolution



decrease in Escalations

Escalation prevention and backlog reduction that really works.

For the cases you can’t deflect, empower your team with AI for support.

Let’s talk

“Our management team uses SupportLogic as our eyes everywhere. [With SupportLogic] we can have a proactive approach to avoiding any potential customer frustration.”

Patrick Martin

VP, Technical Support, Coveo

The all-in-one
Support Experience Solution

Protect your brand experience. Predict and prevent customer escalations. Observe and act on the voice of the customer in real time.

Schedule Now

See value in 45 days and only pay for what you use

Fast Time to Value

SupportLogic is easy to deploy and starts providing significant ROI in weeks

No “Rip and Replace”

SupportLogic seamlessly integrates with the systems of record you already use

No AI/ML Expertise Needed

Get AI customized to your case history without building your own data science team