Level Up Support Agent Productivity

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Save time and work smarter with the complete support agent ecosystem

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The Complete Agent Ecosystem

Built-in Automation

Automate the tedious parts of case work and bring focus back to customer relationships

Backlog Reduction and Prioritization

See the cases that matter most and solve problems faster using customer sentiment

Best-in-Class Productivity Tools

Reduce tedious tasks with integrated assistance tools

Reduce Stress with Automatic Prioritization

See which cases to focus on and use built-in reminders to plan your day.

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See Customer Signals on Every Case

Skip to the most relevant cases by using sentiment scores and signals.

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Use Your Favorite Productivity Tools

Use industry-best productivity apps, with no installation or administration needed.

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Try It For Free

Log in with your credentials

No admin intervention needed: Agent SX works with your Salesforce or Okta login

Act on case activity, customer signals, and create reminders 

Use best-in-class automation, transcription, customer sentiment, and screen recording

Only Pay for What You Use

Free

1 hour/day

$0

Try it now
  • Complete case management for Service Cloud
  • Customer insights
  • Mistake-free writing with Grammarly & OpenAI
  • Call transcription/note-taking (limit 3/day)
  • One-click screen recording with Loom (limit 3/day)
  • Self service

Individual

Unlimited use

$0.25/hour

Get started
  • Complete case management for Service Cloud
  • Customer insights
  • Mistake-free writing with Grammarly & OpenAI
  • Call transcription/note-taking ($0.025/min)
  • One-click screen recording with Loom (user-managed)
  • Commitment detection
  • AI-powered customer signals
  • Basic support

Enterprise

Unlimited use

$0.25/hour

Let’s talk
  • Complete case management for Service Cloud
  • Customer insights
  • Mistake-free writing with Grammarly & OpenAI
  • Call transcription/note-taking ($0.025/min)
  • One-click screen recording with Loom ($0.10/min)
  • Commitment detection
  • AI-powered customer signals
  • Escalation prediction
  • Premier support

Elevate Your Support Experience

Reduce escalations and cut through backlog to increase customer retention and revenue

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Experience SupportLogic at
your own pace

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Get a live demo from a SupportLogic expert

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