Past Events On Demand
Sorry no articles found!
Don’t miss out
Want the latest B2B Support, AI and ML blogs delivered straight to your inbox?
- Products
-
-
- Cognitive AI CloudHarmonize CX data enriched with AI insights and enable third-party agents and in-house applications
- AI Orchestration EngineIntegrate powerful AI with your business processes
- AI AnalyticsExtract the voice of the customer using sentiment, operational, and trend analytics
- NEW! Chatbot SX for AgentforceEnsure every chat response is accurate, compliant & on-brand
-
- Knowledge AgentEliminate knowledge gaps and resolve issues quickly with predictive answers
- Escalation AgentEliminate escalations and manage active escalations more effectively
- Sentiment AgentEliminate surveys and unlock the true voice of the customer
- Prioritization AgentEliminate backlog and operational inefficiencies
- Voice AgentEliminate note-taking and detect tonality and sentiment from voice calls
- Data CloudAdd predictive insights to your enterprise data warehouse
-
- Routing AgentEliminate manual routing and match the right engineer to every issue
- Coaching AgentEliminate manual coaching and QA 100% of customer interactions
- Account Health AgentEliminate churn and track customer health proactively
- Language AgentEliminate language barriers with auto-translation and tonality/grammar assist
- Summarization AgentEliminate loss of context and improve support team productivity
-
-
- Customers
-
- Resources
-
-
- BlogKeep up with the latest in support technology thought leadership
- Events & WebinarsJoin in-person and virtual events or stream on-demand
- eBooks & White PapersExplore deep technical content that explains how SupportLogic works
- Maturity Model AssessmentTake a free maturity assessment to see how your organization measures up
-
- NewsroomKeep up with SupportLogic news and the latest product announcements
- SecuritySupportLogic is ISO 27001 and SOC II Type 2 certified, GDPR and HIPAA compliant
- Technical GuidesGet a deep dive behind the data integration process and how the AI models work
- Support Experience BookRead how companies use AI to win the hearts, minds and wallets of customers
-
- Pricing
- SX Live Library
-
-
- 15 Minutes with JudiSupportLogic CCO Judith Platz is joined by leaders and experts across the CX industry
- Ask Max: Tips and TricksBite-sized lessons on getting the most from the platform with expert Max Greene
- Solution Deep DiveSee the “Why” behind the SupportLogic SX platform with perspectives from experts
-
- Get Support
- Live Demo