Upcoming Events

Precision RAG, Smarter Portals, and the Future of Knowledge Ops

Webinar

Jan 28, 2026

Virtual

Model Context Protocol (MCP) in Practice

Get AI insights and trusted automation across your tech stack with SupportLogic's MCP Server.

Modern QA_ From Bottleneck to Business Driver

Webinar

Dec 17, 2025

Virtual

Modern QA: From Bottleneck to Business Driver

No More Surprise Renewals_ How the Expand Module Turns Signals into Saves and Growth

Webinar

Dec 03, 2025

Virtual

No More Surprise Renewals: How the Expand Module Turns Signals into Saves and Growth

Avoid costly surprises at renewal time with unbiased customer health scores, churn signal detection, and expansion indicators.

Intelligent Case  Routing_ Balancing  Skills, Signals, and Capacity for Better CX

Webinar

Nov 19, 2025

Virtual

Intelligent Case Routing: Balancing Skills, Signals, and Capacity for Better CX

Improve customer outcomes with intelligent case routing that balances skills, signals, and agent capacity.

AI at Your Fingertips: Escalation Risk,  Sentiment, and  Insights Directly  Inside Your CRM

Webinar

Oct 29, 2025

Virtual

AI at Your Fingertips: Escalation Risk, Sentiment, and Insights Directly Inside Your CRM

See how embedded AI widgets surface real-time insights that help your teams stay ahead of escalations, reduce case handling time, and drive better customer outcomes.

SX LIVE

Sep 16 – 17, 2025

In-person

Enterprise AI for CX Summit 25 by SupportLogic

Join us Sept 16 & 17 and learn how the world’s most innovative companies are using AI to improve customer retention, operational efficiency and growth.