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Jul 27, 2022
Creating the Future of Support

SupportLogic’s new Chief Customer Officer, Judith Platz, shares why she joined the company and what she believes lies ahead for support organizations.

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Case Studies
Zywave Protects Itself Against Surprise Escalations

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Case Studies
Coveo Slashes Case Resolution Time with Intelligent Routing

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Case Studies
Qlik Reduced Escalations by 30% in Just Six Months

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Case Studies
Nutanix Leveled Up Customer Support Experience

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Case Studies
Fivetran Reduced Customer Churn By 25%

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Case Studies
Databricks Reduced SLA Misses by 40% and Increased CSAT

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Case Studies
8×8 Predicts Escalations and Transforms to Proactive Support

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