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Past Events On Demand

Webinar
Oct 29, 2025
Virtual
AI at Your Fingertips: Escalation Risk, Sentiment, and Insights Directly Inside Your CRM

See how embedded AI widgets surface real-time insights that help your teams stay ahead of escalations, reduce case handling time, and drive better customer outcomes.

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SX LIVE
Sep 16 – 17, 2025
In-person
Enterprise AI for CX Summit 25 by SupportLogic

Join us Sept 16 & 17 and learn how the world’s most innovative companies are using AI to improve customer retention, operational efficiency and growth.

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Webinar
Jul 24, 2025
Virtual
Case Closed – Smarter Summaries, Greater Efficiency
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Jun 26, 2025
Smarter Answers, Better Support: NICE’s Knowledge-Driven Evolution With SupportLogic
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SX LIVE
Jun 12 – 13, 2025
In-person
AI Innovations in Post-Sales CX

​On June 12 in London, join a curated group of CX, technology and data visionaries for an in-depth look at how global organizations are rearchitecting post-sales customer experience with the latest innovations in AI.

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Webinar
May 22, 2025
Virtual
Winning Strategies: A Fireside Chat with Stevie Award Leaders
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