Products
Orchestration Engine
Integrate powerful AI with your business processes
Congitive AI Cloud
Consolidate CX data enriched with AI insights and enable third-party agents and in-house applications
NLP Analytics
Act on customer sentiment and product friction with workflows and reporting
Knowledge Agent
Eliminate knowledge gaps and resolve issues quickly with predictive answers
Escalation Agent
Eliminate escalations and manage active escalations more effectively
Sentiment Agent
Eliminate surveys and unlock the true voice of the customer
Prioritization Agent
Eliminate backlog and operational inefficiencies
Voice Agent
Eliminate note-taking and detect tonality and sentiment from voice calls
Routing Agent
Eliminate manual routing and match the right engineer to every issue
Coaching Agent
Eliminate manual coaching and QA 100% of customer interactions
Account Health Agent
Eliminate churn and track customer health proactively
Language Agent
Eliminate language barriers with auto-translation and tonality/grammar assist
Customers
Resources
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Integrations
Integrate with your existing ticketing system and apps and go live within 45 days
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Case Studies
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Events & Webinars
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Maturity Model Assessment
Take a free maturity assessment to see how your organization measures up
ROI Calculators
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Blog
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Newsroom
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Security
SupportLogic is ISO 27001 and SOC II Type 2 certified, GDPR and HIPAA compliant
Support Experience Book
Read how companies use AI to win the hearts, minds and wallets of customers
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VentureBeat
Oct 12, 2021
AI-Powered Customer Service Analytics Platform SupportLogic Nabs $50M
https://venturebeat.com/2021/10/12/ai-powered-customer-service-analytics-platform-supportlogic-nabs-50m/
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Wall Street Journal
Oct 12, 2020
SupportLogic Raises Funds to Help Businesses Gauge Customer Attitudes
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