Upcoming Events

Past Events On Demand

SX Live City Tour: Austin

Join us on April 30th in Austin to hang out and learn from experienced leaders across customer support, customer success, and AI.

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SX Live City Tour: Seattle

Join us on April 23rd at the Microsoft campus in Redmond, WA to hang out and learn from experienced leaders across customer support, customer success, and AI.

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Build vs Buy: Improving Customer Support Quality With AI Sentiment Analysis

See why Informatica chose SupportLogic’s AI-powered sentiment analysis to help transform their support operations and deliver a best-in-class experience across the entire customer journey. 

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Brace for Economic Impact: The ROI of Support Experience Management

Customer retention and expansion are becoming increasingly challenging. Now more than ever, businesses are recognizing the importance of Customer Experience (CX) in maintaining profitability and sustainability. Leveraging Artificial Intelligence (AI) has emerged as a key strategy to not only meet revenue expectations but also enhance operational efficiency.

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SupportLogic Office Hours

SupportLogic users are invited to join in these interactive sessions designed to help teams utilize SupportLogic to its fullest extent.

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Product Roadmap & Vision Sessions

SupportLogic invites you to an exclusive Product Roadmap/Vision Session with Chief Product Officer Karan Sood and Chief Customer Officer Judith Platz.

Thursday, February 15th at 10:00 AM PT / 1:00 PM ET

During this session, Karan will review recent innovations and present product releases planned for Q1 and what’s on the horizon for Q2.

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