SX Live City Tour: Seattle

Full Replay

The Future of Support: Unlocking Customer Insights

Looking to elevate your customer support experience? In this session, our expert panel will discuss how companies use AI and machine learning to gain deeper customer insights, creating a seamless and integrated support experience across various channels.

You’ll leave with actionable strategies to improve your customer’s experience and stay ahead of the curve in a rapidly changing digital landscape. This is a unique opportunity to glean firsthand insights from experts with deep industry experience and engage with your own personal experiences and questions.

Katherine Sullivan
SVP, Customer Success

Ben Saitz
Chief Customer Officer

Erika Voss
VP, Cloud Architecture,
Engineering & Security
Capital One