Insights from customer support can have a profound effect on your customer relationships and retention.

When customer success is equipped with actionable customer sentiment, they’re better equipped to address recurring issues—with the precise, clear-cut data they need to retain customers.

“Customer Success + Support Data = Improved Customer Relationships”

On December 14th, Brian Hodges and Kate Griffin of nCloud will join us to show how SupportLogic enables Gainsight customers to harness the power of data by bringing AI-based, real-time signals from support cases directly into Gainsight.

Join this webinar to learn:

• How predictive customer sentiment signals can help success teams improve customer relationships
• The value of acting on escalation prediction, negative sentiment, and churn risk signals within Gainsight
• The technical details and timeline behind the Gainsight + SupportLogic integration

Insights like these are the starting point to aligning your organization to improve products, customer experience, and more.

About nCloud Integrators

nCloud Integrators help you define what customer success means for your business. Every year, nCloud’s team of experts assists hundreds of customers in building or improving their customer journeys through executive-level strategic services and technical implementation expertise. For details on nCloud’s services and decades of software industry services experience, visit www.nCloudIntegrators.com.