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SupportLogic Platform Overview: All-in-One Support Experience Management

SupportLogic should be your primary investment in your AI support stack, with complete solutions for every support use case.

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Blog
Introducing the SX Live Library: All the best support experience content on-demand

SX Live Library is the on-demand content platform for all SX Live content, a place for customer support leaders to learn new techniques and best practices.

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Videos
SupportLogic SX Overview

Why do leading technology companies use SupportLogic? Because SupportLogic helps customer support, customer success, product teams, and your entire organization take action on the signals hiding in your support ticketing system.

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Case Studies
Salesforce Slashes Escalations 56% and Gains Manager Productivity

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Blog
Nov 14, 2023
Support Experience is your Moat in the Generative AI Revolution

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Webinars
Proactive Alerts: Increase Efficiency and Improve Customer Outcomes

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Blog
Oct 03, 2023
Transforming Agent Productivity with Contextual Generative AI

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Blog
Sep 18, 2023
The Ripple Effect: Employee Satisfaction’s Impact on Customer Experience

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Webinars
Customer Sentiment Analysis: Go Beyond Customer Surveys, Unlock the True Voice of the Customer

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Blog
Sep 11, 2023
How to Build Customer Escalation Prediction that Works

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Blog
Sep 05, 2023
Text Analytics: What It Is and How It Improves Customer Support

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Blog
Aug 28, 2023
Tell Me How You Really Feel: Sentiment Analysis and Its Role in Customer Support

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