Swarm Issues and Solve Cases Faster

Request a Demo

Leave the heavy lifting to us

No rip and replace: we work to integrate the unique parts of your organization so you can start acting on customer insights immediately.

Level up your Support Workflow

Manage support cases and send alerts to anyone in your organization using Teams.

When you connect Slack to your customer support data, you can loop in SMEs with full case context.

Microsoft Teams Integration Features

Some of our customers’ favorite Teams capabilities include:

Include anyone in your company

See case details

Make case updates

Add internal and external case notes

Create a public comment

Route an escalation

Take a deeper dive: Discover the nuts and bolts behind integrating your data

Read the White Paper