Predict & Prevent Customer Escalations | SupportLogic Experience Management
  • Products
        • Cognitive AI CloudHarmonize CX data enriched with AI insights and enable third-party agents and in-house applications
        • AI Orchestration EngineIntegrate powerful AI with your business processes
        • AI AnalyticsExtract the voice of the customer using sentiment, operational, and trend analytics
        • Knowledge AgentEliminate knowledge gaps and resolve issues quickly with predictive answers
        • Escalation AgentEliminate escalations and manage active escalations more effectively
        • Sentiment AgentEliminate surveys and unlock the true voice of the customer
        • Prioritization AgentEliminate backlog and operational inefficiencies
        • Voice AgentEliminate note-taking and detect tonality and sentiment from voice calls
        • Data CloudAdd predictive insights to your enterprise data warehouse
        • Routing AgentEliminate manual routing and match the right engineer to every issue
        • Coaching AgentEliminate manual coaching and QA 100% of customer interactions
        • Account Health AgentEliminate churn and track customer health proactively
        • Language AgentEliminate language barriers with auto-translation and tonality/grammar assist
        • Summarization AgentEliminate loss of context and improve support team productivity
  • Customers
        • Transformation StoriesExplore the Customer Hub with stories from the world-class brands that use SupportLogic
        • Case StudiesSee why world-class brands and innovative support leaders love SupportLogic
        • G2 User ReviewsBrowse verified, impartial feedback from our users on the G2 review platform.
        • Testimonial VideosWatch SupportLogic’s support experience management testimonials.
        • Customer Wall of LoveCustomer love for SupportLogic, in their words
  • Resources
        • Product ToursTake a self-guided tour through some of SupportLogic’s most popular workflows
        • IntegrationsIntegrate with your existing ticketing system and apps and go live within 45 days
        • ROI CalculatorsSee how your support operations can benefit from SupportLogic
        • BlogKeep up with the latest in support technology thought leadership
        • Events & WebinarsJoin in-person and virtual events or stream on-demand
        • eBooks & White PapersExplore deep technical content that explains how SupportLogic works
        • Maturity Model AssessmentTake a free maturity assessment to see how your organization measures up
        • NewsroomKeep up with SupportLogic news and the latest product announcements
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