Calculate Your
Return on Investment

SupportLogic SX is proven to reduce the cost of escalations, help prevent churn, improve agent performance, and reduce time to resolution. Use the calculators below to see what actual customers have experienced.

Escalation Management

Use the calculator below to see what’s possible with escalation prediction. Qlik reduced escalations by more than 30% in just six months.

Time to Resolution

Use the calculator below to see what’s possible when you solve cases faster. Coveo slashed resolution time in half.

Customer Retention

Use the calculator below to see what’s possible with customer retention tools. Fivetran reduced customer churn by 25%.

Agent Performance

Use the calculator below to see what’s possible with agent optimization. Zywave maintained a 95% CSAT with automated case evaluations.

Support Manager Efficiency

Use the calculator below to see what’s possible when support managers can review cases in minutes and also save an hour of queue management every day using SupportLogic workflows.