VP of Ecosystem
“I am happy to bring our tech, team, and passion to SupportLogic and help our customers achieve strong customer retention and low agent churn with well coached, de-stressed, and happy agents.”
Harish joins SupportLogic through the acquisition of Emtropy Labs, an AI-first startup he founded to help fast-growing CX teams drive deeper agent coaching insights. Over 20+ years, he has built several deep learning-powered applications. Harish has an MBA from MIT Sloan and a BS from IIT Bombay.